Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
As with every other energy sources, an annual maintenance of natural gas appliances by professionals is essential.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Who is eligible for the program?
- You have to be a current or an about-to-be customer of Énergir
- You have to be:
• Low-income owner of a single-family home or condo
• Owner of a condo, a single-family home or duplex or triplex with one or more low-income tenants - You have to be participating in one of Énergir's energy efficiency grants:
• Smart thermostat
• Condensing hot water boiler
• Condensing combo system - Your family income equal to or below the income threshold shown in the opposite table, or rent one or more units to low-income households eligible for the program.
Owners of four or more units with low-income tenants, as well as NPOs housing cooperatives may benefit from this program. Visit the Business page of the Low-income household supplement program.
Receive an additional grant
By participating in our low-income household program, you can receive up to double the amount usually offered as part of our energy efficiency programs. However, the amount calculated will vary based on your situation.
For low-income owners of a single-family home, duplex or triplex, the supplement could double the amount of financial assistance. The supplement is $220 for the smart thermostats.
For example, here is how the supplementary financial assistance is calculated for a low-income owner who is eligible for $900 in financial assistance toward the purchase and installation of a condensing boiler.
The supplementary financial assistance is determined according to the energy efficiency program in which you are participating. It also takes into account the percentage of low-income households in the building. For example, if there are two low-income households in a building with 3 units, the basic financial assistance would be increased by 66%. The supplementary assistance is then shared between the building owner (40% of the supplement) and the low-income households in the building (60% of the supplement)
This is how we would calculate the supplement for an owner who is entitled to financial assistance of $900 for purchasing and installing a condensing boiler if 2 of the 3 dwellings are occupied by low-income households 1
To know more
Read the Participant's Guide carefully for more details about the program. It will give you all the information you need, such as: program description and objective, financial assistance amounts, eligibility criteria, program completion steps and forms to complete 2 .
Terms
1 The calculation presented takes into consideration that all low-income households have agreed to participate in the program and provide proof of income. The supplement amount will be based on the number of low-income households that participated in this step.
2 You must complete and send your APPLICATION FORM TO THE PROGRAM SUPPLEMENT - LOW INCOME HOUSEHOLD (FORM 1) before the start of work related to energy efficiency program in which you participate. The start of work is the date of signature of the first contract for the project. Energir reserves the right:
- to modify the program or to terminate it without notice;
- to interpret the terms of the program;
- to limit the number of projects when the budget reserved for the program is exhausted.
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