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View my bill

With my Customer Space, your latest bill, detailed billing history and consumption volume are at your fingertips.

  • View and compare your bills (compare periods)
  • View your consumption profile
  • Register for the Equal Payment Plan
  • Group your accounts
  • Download in PDF, Excel

When you get a new bill, you will receive an email prompting you to view, download or save it. Say goodbye to paper.

To log in, use the email address associated with your customer account.

Log in     Create an account

Understanding my bill

Your Énergir bill contains a lot of useful information and can give you an accurate picture of your natural gas consumption.

Entete numero fr

1- Énergir contact information

2- Account number

3- Billing period

4- Bill number

5- Billing tariff
 D1: General service
     D3-D4: Stable service
     D5: Interruptible service

Consumption history and amount to pay
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6- Consumption history for the past 12 months

7- Last month consumption

8- Total consumption for the current year

9- Total consumption for last year

10- Balance on previous bill

11- Amount of the current bill

Message and current amount
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12- Important message

13- Current amount and payment due date

14- Total amount payable

Portion to tear off and return
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15- Payment by mail: tear off and return with your payment if paying by mail. Please specify the amount payable in the appropriate box.

Calculation of the billed volume
Volume numero fr

16- Your metering equipment number (meter)

Calculation of the amont billed
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17- Natural gas supplied

Natural gas supplied to the appliances at the service address. The supply price is modified monthly. We bill you the same as what we pay the producers.

Learn more on gas supply (PDF)

18- Renewable natural gas

RNG consumption is based on the service address. Its price is set annually as part of the Rate Case. The amount associated with your RNG consumption corresponds to the ratio that you selected.

19- Transportation

This is the service that sends the natural gas through pipelines from the production sites to Quebec , the territory served by Énergir. The transportation prices are modified when Énergir transportation suppliers modify their own prices. We bill this service at the same price as what we pay the transportation companies.

Find out more: Transportation Service (PDF)

20- Load-balancing

Load balancing is the management of natural gas storage and variations between summer and winter consumption. The price of this component is adjusted annually, in early October. Énergir bills load balancing at the same price we pay our suppliers for load-balancing tools.

Find out more: Load-balancing Service (PDF)

22- Cap-and-Trade System

The emission allowance cost for the natural gas combustion, which varies each month. Cap-and-Trade System is an economic tool of the Québec government aimed at reducing greenhouse gas emissions. Fuels consumed in Québec are covered by the Cap-and-Trade System through energy distributors like Énergir. The sums collected will be invested by the government in, among other things, measures aimed at combating climate change.

22- Distribution

The price of the natural gas delivery service throughout the Énergir distribution network is adjusted annually. The rate is assigned based on your consumption and applicable to the general, stable or interruptible services. Énergir derives its earnings solely from this component of your bill.

The price of the general distribution service is the sum of two components:

  1. Basic fees: the fixed portion of the bill. They are determined by a rate that varies according to annual consumption and are billed by the meter based on the number of days in the billing period.
  2. Unit price by volume withdrawn: a variable component of the bill. It is applied to the volume withdrawn during the billing period. The unit price decreases as the volume increases.

Find out more: General Distribution Service D1 (PDF)

Equal payment plan (EPP)

Instead of managing monthly payments that fluctuate with your natural gas consumption, balance your energy budget throughout the year with our Equal Payment Plan (EPP).

  • Advantages of the Equal Payment Plan (EPP):
  • Balance your natural gas consumption budget throughout the year.
  • Pay the same amount every month, based on your annual natural gas consumption and average temperatures for the past five years.
  • Avoid paying a high balance at the end of your EPP period – we track your monthly consumption through the year and adjust your payments if necessary.

To register for the Equal Payment Plan, log in to your account.

Log in

Pay my bill

Énergir has several payment options to help manage your bills. For more information, please contact our customer service.

Pre-authorized automatic payment plan (PAPP)
  • Convenient, the PAPP automatically pays your monthly bill from your bank account.*
  • Forget about stamps, cheques and late payments.
  • Payments are debited monthly on the date of your bill. You need to notify us in advance if you move or if you change your bank account number or your financial institution. You will be notified of any changes concerning your payments.
Payment by credit card

You may pay your bill with a credit card by using the service of a credit card payment provider such as Paymentus, online or by phone at 1-844-281-2715. Please note that an administration fee will be applied, and billed by the credit card payment provider on your credit card statement.

Online payment

You can pay your bill via the website of your financial institution (caisse populaire or bank).

Payment by cheque

Send your cheque or money order to the following address:

C.P. 6115, Succ. Centre-Ville
Montréal (Québec) H3C 4N7

The payment date corresponds to the date on which Énergir receives your payment. As such, please account for the time required to send your payment.

Grants available for your business

Take advantage of Energir grants to add or replace natural gas equipment and reduce your energy costs. In addition to offering a better performance, natural gas is cheaper than electricity and fuel-oil.

See grants