Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Payment methods
Various payment options are offered in order to help you manage your bills such as pre-authorized payment, online payment or credit card.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
Your appliances maintenance and repairs are performed by Gaz Métro Plus or our network of Certified Partners.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
Renewable natural gas (RNG)
Help make a difference for the planet by choosing renewable natural gas (RNG)
Purchase order
Do you want to switch to renewable natural gas?
Take action with Énergir
Organic waste makes an incredible raw material for producing renewable natural gas (RNG).
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Steps to benefit from dual energy
Dual-energy installation
Switching to dual energy with electricity and natural gas could save you a lot of money while keeping you warm. Let us show you how.
Step 1
Step 2
Step 3
Step 1
Contact us
Contact us to schedule a visit from an Énergir Certified Natural Gas Partner. They will assess your needs to determine the optimal dual-energy solution.
Step 2
Get a quote
Next, the certified partner will give you, without any obligation on your part, the quote including the purchase and installation costs of your new dual-energy system. They will indicate the amount of eligible grants for your project and can even deduct them directly from the invoice.
Step 3
The contractor installs your appliances
Once the contract is signed, the work can begin. Once completed, the certified partner invoice will be forwarded to you. You will then be automatically signed up for Hydro-Québec’s Rate DT, which varies according to the temperature and which is generally more economical than the base rate.
Step 1
Step 1
Contact us
Contact us to schedule a visit from an Énergir Certified Natural Gas Partner. They will assess your needs to determine the optimal dual-energy solution.
Step 2
Step 2
Get a quote
Next, the certified partner will give you, without any obligation on your part, the quote including the purchase and installation costs of your new dual-energy system. They will indicate the amount of eligible grants for your project and can even deduct them directly from the invoice.
Step 3
Step 3
The contractor installs your appliances
Once the contract is signed, the work can begin. Once completed, the certified partner invoice will be forwarded to you. You will then be automatically signed up for Hydro-Québec’s Rate DT, which varies according to the temperature and which is generally more economical than the base rate.
You want to switch to dual energy
and benefit from a grant?
An Énergir expert will guide you through the simple process and help find the grants for which you are eligible.
* Terms
- Any request for work completed prior to June 21 st , 2022, is not eligible for the Offer. Eligible Participants must have submitted an application in accordance with the requirements of the Offer no later than 12 months following the completion of work on the Eligible Projects.
- Certain conditions apply. Discounts may vary depending on the equipment installed and building characteristics. Additional costs may be incurred in connection with the electrical work required. To take advantage of the Offer, you must sign a contract with your Énergir sales representative or Certified Natural Gas Partner prior to installation. Grant amounts paid out cannot exceed 100% of Eligible Project costs. The terms and conditions of the Offer and the amounts of the grants offered are subject to change without notice.
- Eligible Participants must be new subscribers to Hydro-Québec's residential dual-energy Rate DT or to a participating municipal or co-operative dual-energy rate (contact us for details on participating municipal or co-operative networks) in order to receive the grant. They must also commit to using the dual-energy natural gas-electricity system at the dual-energy rate for a minimum period of ten (10) years from the date of enrollment in the dual-energy rate.
- Existing Eligible Homes must be connected to Énergir's natural gas network and use natural gas or renewable natural gas (or a combination of both) for space heating, either with a warm air (forced air) or hot water central heating system, for at least 12 months at the time of the application to participate in the Offer.
- The work must be carried out by one or more contractors with a business registered with the Registraire des entreprises du Québec; they must hold the appropriate Régie du bâtiment (RBQ) licenses for the work to be performed and be members of the professional order responsible for the affected activity sector.
- Eligible Participants may be required to repay all or part of the Offer grants if the conditions and covenants agreed to by the Eligible Participants are not fulfilled to the end of their term or if the information provided by the participants is false or considered a misrepresentation.
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