Discover the steps
Qualified professionals help you every step of the way.
1. Eligibility and Support
By answering a few questions in your Customer Space, find out if you’re eligible for dual energy.
Then, let our team guide you to start your conversion project.
2. Quotes
You receive and compare quotes from different contractors.
3. Documentation and contract
The contract is signed, and work is scheduled with the chosen contractor.
4. Work performed
The work is carried out and the invoice issued. A Énergir partner can deduct grants directly.
5. Confirmation
Hooray ! Grants are paid out if they haven't been deducted, and you receive confirmation of your dual-energy registration.
Ready to switch to dual energy ?
Find out if you’re eligible and what grants are available by answering a few questions in your Customer space.
Get a bonus of up to $100
Also receive up to $100 when you replace your traditional thermostat with a smart thermostat.
Questions about installation work?
The contractor of your choice will guide you through this important step. To better understand the general stages of the work ahead, we encourage you to view the video.
Feedback from Our Community
Do more for the energy transition
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Have questions?
We have answers.
You can convert to dual energy with the contractor of your choice. For someone you can trust, call on our partners. We can suggest several qualified professionals in your area. These Énergir partners can even offer to deduct your grants directly from the invoice.
During your selection process, you should compare different contractors in terms of their costs, service and availability.
The timeframe can vary greatly, depenging on the situation and certain factors, such as your contractor's to carry out the work, and Hydro-Québec's availability in the event of power grid upgrades.
That said, the takeover phase is quickl. Once you reach out, a Énergir partner will call you back within 48 hours. The grant payment process is just as fast. As soon as your electrician confirms your conversion to dual-energy, you'll receive the grants within about 30 days.
Most of our residential customers prefer to convert their heating system to dual-energy in early spring, by adding an electric heat pump. That way, they can take advantage of the low dual-energy rate all summer long, and stay cool with air conditioning. If your natural gas heating system is aging, you may want to consider replacing it before the winter heating season begins.
The DT rate applies when the appropriate dual-energy meter is installed. Installation is performed by a Hydro-Québec technician after receipt of the certificate of compliance issued by a master electrician.
The DT rate is administered exclusively by Hydro-Québec. For more information, visit the dedicated page. If you have any questions, please contact Hydro-Québec customer service.
A pilot light can be installed during your dual-energy conversion work. Its installation is not mandatory but is strongly recommended.
The pilot light comes on when the temperature drops below -12°C (or -15°C depending on the region), letting you know that the electricity rate is about four times higher and suggesting that you reduce your use of energy-intensive appliances such as large household appliances and electric car charging.
Make sure the pilot light is installed in an easily visible location.
The pilot light is provided by Hydro-Québec.
Ask your contractor to install it during your conversion work.
* Terms
- Eligible Participants must have submitted an application in accordance with the requirements of the Offer no later than 12 months following the completion of work on the Eligible Projects.
- Certain conditions apply. Grants may vary depending on the equipment installed and building characteristics. Additional costs may be incurred in connection with the electrical work required. To take advantage of the Offer, you must sign a contract with your Énergir sales representative or Certified Natural Gas Partner prior to installation. Grant amounts paid out cannot exceed 100% of Eligible Project costs. The terms and conditions of the Offer and the amounts of the grants offered are subject to change without notice.
- Eligible Participants must be new subscribers to Hydro-Québec's residential dual-energy Rate DT or to a participating municipal or co-operative dual-energy rate (contact us for details on participating municipal or co-operative networks) in order to receive the grant. They must also commit to using the dual-energy natural gas-electricity system at the dual-energy rate for a minimum period of ten (10) years from the date of enrollment in the dual-energy rate.
- Existing Eligible Homes must be connected to Énergir's natural gas network and use natural gas or renewable natural gas (or a combination of both) for space heating, either with a warm air (forced air) or hot water central heating system, for at least 12 months at the time of the application to participate in the Offer.
- The work must be carried out by one or more contractors with a business registered with the Registraire des entreprises du Québec; they must hold the appropriate Régie du bâtiment (RBQ) licenses for the work to be performed and be members of the professional order responsible for the affected activity sector.
- Eligible Participants may be required to repay all or part of the Offer grants if the conditions and covenants agreed to by the Eligible Participants are not fulfilled to the end of their term or if the information provided by the participants is false or considered a misrepresentation.
- Other conditions apply to qualify for the Offer. Refer to Hydro-Québec's eligibility conditions and Rate DT details as well as the Chauffez vert Participant's Guide (available in French only).
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