Customize your purchase
The choice is yours. Add 1% to 100% RNG to your purchase profile. Here are a few examples of the potential impacts for a medium-sized home of about 160 m2 heated with natural gas.





Good to know!
Your percentage is flexible and can be easily modified at any time directly in the Customer Space.
How do you choose the right percentage?
Use the Customer Space to estimate the impact of different RNG percentages on your personal consumption, with no obligation on your part.
Log in to the Customer space. If you don't have an account, choose the "Create my account" option.

On the home page, click on 'Open the Renewable Natural Gas Space'. If you have more than one account, select the one you want first.

Click the "Create" option next to the relevant address.

Move the cursor to determine the quantity of RNG and compare the effects on your monthly bill and on the environment.
To find out more about RNG's GHG emissions, see our frequently asked questions.

Enter the desired percentage and effective date. Then click on the “Submit my request” button.

Questions about RNG?
Learn more about the advantages of RNG and its distribution through the Énergir network.
Renewable natural gas on your bill
The supply rate for RNG is set annually as part of the Rate Case filed each year with the Régie de l'énergie. Note that there is no charge related to the Cap and Trade Emission Allowances Service for RNG.
You'll find the cost associated with your purchase percentage in the Calculation of the Amount Billed section of your invoice, as in this billing example.

Questions?
We've got answers.
The cost gap between renewable natural gas (RNG) and traditional natural gas is based on different production processes and costs, and on the availability of inventories in a context of high demand for renewable energy.
As is the case with traditional natural gas, Énergir does not profit from the sale of RNG molecules, and our teams make every effort to ensure it is supplied at the lowest cost to all our customers.
You can request a change to your renewable natural gas purchasing profile at any time. As a customer, for an effective date of the first of the following month, submit your request no later than the 20th of the current month. Requests received after the 20th of the month will be processed with the following month’s requests. Request a change right in your Customer Space, specifying the revised purchase percentage and desired effective date.
There is no way to confirm the exact amount of purchased RNG that is delivered to your devices, since RNG and fossil natural gas flow through the same gas network and the molecules mix together. The same applies to electricity that is purchased: you can’t tell which dam or wind turbine generated the electrons that are lighting your home.
Énergir has put in place rigorous measures at regular intervals to ensure that its total supply on an annual basis from RNG producers, as a replacement for fossil natural gas, is at least equal to the quantity purchased by all its customers. Following the end of a given year, Énergir has its RNG supply and inventory verified annually by the Bureau de normalisation du Québec (BNQ). The volumes of RNG you purchase are shown on your detailed bills for total natural gas consumption.
We're here to help
If you have any questions about renewable natural gas or the application process,
please contact our Customer Service team.
*Approximate value. Calculations based on the emission factors used in the Règlement sur la déclaration obligatoire de certaines émissions de contaminants dans l’atmosphère (RDOCECA) Qc.30.
**Approximate value. Calculations based on the Facteurs d’émission et de conversion of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP) and on the Passenger Transportation Explanatory Variables’ table from Natural Resources Canada (2020).
***Based on the heating consumption and sanitary hot water for an average household (about 160 m2) charged at current rates.