Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to sustainable energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic matter and plays a direct role in reducing greenhouse gas emissions.
Support for low-income households
You are behind in your payments or unable to pay your account balance by the due date? You may be eligible for our support program for low-income households.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
Énergir Partner at your service
As with every other energy sources, an annual maintenance of natural gas appliances by professionals is essential.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
Learn about RNG
Reduce your greenhouse-gas emissions by using recognized form of renewable energy without changing your system, thanks to renewable natural gas (RNG).
Switch to RNG
Putting renewable natural gas into your purchase profile is quick and easy to do. You can even personalize your RNG ratio depending on your needs.
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Change of address
Give us your new address as soon as you know your exact moving date. That way, you will make sure not to receive a gas bill for energy you did not use. Please note that Énergir does not charge any fees for opening or closing accounts.
Need help?
If you are experiencing any difficulties or if you need assistance, please contact our Customer Service from Monday to Friday, 8 a.m. to 6 p.m., at 1 800 875-9354.
To save even more, perhaps it's time to replace them by new high energy-efficient ones. Take advantage of grants available to upgrade your equipment.
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