Customer Space Billing and pricing Energy efficiency Maintenance of appliances Change of address Contact us

Discover dual energy

Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.

Learn more

How to switch to dual energy?

Easy. See the steps involved to getting the most out of your new appliances.

See the step

Dual energy and you: a perfect fit?

Find out your personalized grants by answering a few questions from your Customer Space.

Start the quiz

Trusted by customers

Frédéric, Jocelyne and Jean-Claude share their experiences with dual energy. Discover their motivations for taking the leap, their recurring annual savings and much more!

View testimonials

A safe energy source

Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.

Learn more

Prevention basics

Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.

Learn more

Carbon monoxide: what you need to know

Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.

Change of address

Existing customers

Moving out?

Change your address directly in your Customer space as soon as you know the exact date of your move. That way, you will make sure not to receive a gas bill for energy you did not use.
Please note that Énergir does not charge any fees for opening or closing accounts.

Change my address

New customers

Moving in?

Are you moving into a natural gas residence soon and want to request service?
You can do this directly online via the customer area. Create your account and submit your request in just a few clicks.
Please note that Énergir does not charge any fees for opening or closing accounts.

Create my account

Need help?

If you are experiencing any difficulties or if you need assistance, please contact our Customer Service from Monday to Friday, 8 a.m. to 6 p.m., at 1 800 875-9354.

To save even more, perhaps it's time to replace them by new high energy-efficient ones. Take advantage of grants available to upgrade your equipment.

See grants