Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Payment methods
Various payment options are offered in order to help you manage your bills such as pre-authorized payment, online payment or credit card.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
Your appliances maintenance and repairs are performed by Gaz Métro Plus or our network of Certified Partners.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
Renewable natural gas (RNG)
Help make a difference for the planet by choosing renewable natural gas (RNG)
Purchase order
Do you want to switch to renewable natural gas?
Take action with Énergir
Organic waste makes an incredible raw material for producing renewable natural gas (RNG).
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
How is renewable natural gas produced?
Organic waste
Organic waste is collected and taken to a biomethanation plant.
Biomethanation
Waste is put into biodigesters. Microbes and other bacteria then break down the organic waste into renewable natural gas (RNG).
Renewable natural gas
RNG is injected into the gas network. This clean energy is ready to use.
Choosing renewable natural gas
is quick and easy.
Switch to clean energy without swapping out your appliances by choosing renewable natural gas—a type of energy that's produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
*Based on the heating consumption for an average household charged at current rates.
Questions?
We've got answers.
RNG and conventional natural gas flow through the same network, so they intermingle with each other.
When you purchase any amount of RNG, that volume is guaranteed to be injected into the network, replacing a proportional amount of conventional natural gas.
The volume you purchase is listed on the itemized invoice detailing your total consumption of natural gas.
The Bureau de normalisation du Québec (BNQ) had verified the Énergir RNG supply and inventory
Read the BNQ advice (in French)
For more details on the traceability of renewable natural gas, consult this newsletter.
The cost gap between renewable natural gas (RNG) and traditional natural gas is based on different production processes and costs, and on the availability of inventories in a context of high demand for renewable energy.
As is the case with traditional natural gas, Énergir does not profit from the sale of the RNG molecule, and our teams make every effort to ensure it is supplied at the lowest cost to all our customers.
No. You don't need to buy or modify any equipment, because RNG and natural gas are interchangeable.
RNG meets our quality standards and can be used for the same purposes as natural gas.
You may change or modify your Renewable Natural Gas consumption profile each 1st of the month with a minimum prior notice. In the next few weeks, it will become possible to do so by logging into your Customer Space .
In the meantime, you must send this notice by email to [email protected] specifying the desired date for the change in consumption, the revised consumption percentage, your account number and the consumer address on your account.
Énergir is following suit and has replaced the traditional natural gas used in nine of its business offices as well as three trucks in its fleet with RNG.
Join the movement to protect the planet
Every action big and small helps us fight climate change and make a real, tangible impact.
You too can switch to renewable natural gas
and join us in helping the planet.
© 2004-2023, Énergir. All rights reserved.