Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Choosing RNG is quick and simpleSwitch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
A Certified Partner at your service
As with every other energy sources, an annual maintenance of natural gas appliances by professionals is essential.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered house?
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Learn about dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances..
Certified Partners you can trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
The advantages of renewable natural gas
For you
Same equipment
No modification to your equipment is needed to purchase RNG.
Flexible purchasing
From 1% to 100%, you choose the percentage of RNG you wish to purchase. You can easily modify it from your Customer Space.
Easy registration
You can make a purchase request directly in the Customer Space in just a few clicks.
Ready to make a 5-year commitment? You may be eligible for a grant. Contact us for more information.
For all
Recovers waste
Instead of sending waste to a landfill, for example, it is used to create renewable energy.
Reduces GHGs
Renewable natural gas replaces a fossil fuel with renewable energy.
Stimulates the economy
Increased demand for RNG supports the development of production projects and promotes economic spin-offs, including here in Québec.
Where does RNG come from?
Learn more about where renewable natural gas comes from and some local producers.
When you buy RNG, you're doing your bit for the planet by helping to reduce greenhouse gas emissions. Your purchase directly replaces a fossil fuel with a renewable energy source.
In North America, RNG circulates in the same network as traditional natural gas. The molecules of renewable and conventional natural gas travel together and are completely interchangeable. So it's impossible to differentiate what's actually going to the appliances.
Energir certifies that your purchase is included in the overall volumes purchased from RNG producers. All this renewable natural gas actually replaces the same amount of fossil energy. This process is even verified by the Bureau de normalisation du Québec.
Your RNG purchase is real, and clearly itemized on your bill. You contribute directly to the collective movement to migrate from fossil fuels to more renewable energy.
Together, we can make a difference in the face of the decarbonization challenge.
Investing in a more sustainable future
At Énergir, we want to accelerate the development of locally produced renewable natural gas. Here are just a few of the anticipated benefits over the next few years in Québec alone:
Add RNG to your profile
Determine the RNG purchase percentage to add to your profile, from 1% to 100%. Discover the purchasing steps, including how to simulate the impact of different RNG percentages based on your personal consumption.
Questions?
We've got answers.
Nothing can confirm exactly how much RNG is consumed in your appliances, since RNG and traditional natural gas circulate in the same gas network. The molecules are therefore intermingled. It's the same for the electricity you consume: we can't know which dam or wind turbine the electron that lights our homes comes from.
When you buy RNG, you can be sure that this volume has been purchased by Énergir as part of its supply, replacing the traditional natural gas molecules. Your renewable natural gas purchase volumes are indicated on your detailed invoices under total natural gas consumption. Énergir has its RNG supply and inventory verified by the Bureau de normalisation du Québec (BNQ).
No. You don't need to buy or modify any equipment, because RNG and natural gas are interchangeable. RNG meets our quality standards and can be used for the same purposes as natural gas.
You can make a purchase request directly in the Customer Space in just a few clicks. Your Customer Space allows you to compare the impact of different RNG percentages based on your personal consumption. You can automatically see the anticipated additional monthly cost, as well as the avoided GHG emissions associated with your purchase.
*Approximate value. Calculations based on annual projections for active producers in Quebec beginning injection by December 2024.
**Approximate value. Calculations based on the emission factors used in the Règlement sur la déclaration obligatoire de certaines émissions de contaminants dans l’atmosphère (RDOCECA) Qc.30.
***Approximate value. Calculations based on the Facteurs d’émission et de conversion of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP) and on the Passenger Transportation Explanatory Variables’ table from Natural Resources Canada (2020).