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Customer Space

Check and compare your bills
Visualize your consumption profile
Submit your renewable natural gas (RNG) request
Manage your payment options
Sign up for the electronic billing
Group your accounts

Choosing RNG is quick and simple

Choosing RNG is quick and simpleSwitch to sustainable energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic matter and plays a direct role in reducing greenhouse gas emissions.

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Discover dual energy

Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.

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How to switch to dual energy?

Easy. See the steps involved to getting the most out of your new appliances..

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Certified Partners you can trust

These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.

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A safe energy source

Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.

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Prevention basics

Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.

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Carbon monoxide: what you need to know

Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.

Fraud alert

Énergir warns its customers who may be targeted by telephone fraud attempts or through a scam website. Please be vigilant and do not provide your personal or financial information if you receive a telemarketing call for a dual-energy conversion, to pay your account balance or if you have any doubts about the authenticity of the call. If you have any questions, or if you believe you have been a victim of fraud, please contact Énergir Customer Service at 1 800 563-1516.

Customer service

For questions about billing or other general questions, please contact our customer service.

Contact our representative

Monday through Friday, 8 a.m. to 6 p.m.

For the whole Québec: 1 800 875-9354
From outside Québec: 514 598-3222
Fax: 514 598-3144
[email protected]

Choosing renewable natural gas is

quick and easy

Switch to clean energy without swapping out your appliances by choosing renewable natural gas —a type of energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.

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