Customer Space
- Check and compare your bills
- Visualize your consumption profile
- Submit your renewable natural gas (RNG) request
- Manage your payment options
- Sign up for the electronic billing
- Group your accounts
Choosing RNG is quick and simple
Buy 100% renewable energy without changing your devices by choosing renewable natural gas (RNG), an energy produced from methane from the decomposition of organic matter that helps reduce fossil GHG emissions.
Support for low-income households
You are behind in your payments or unable to pay your account balance by the due date? You may be eligible for our support program for low-income households.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions.
Energy efficiency grants
Énergir can provide you with several grants to help you choose energy efficient solutions for your home.
Helping you reduce your consumption
Énergir customers who install a smart thermostat are eligible for a rebate of up to $100.
Tips and advice
Reduce your energy consumption and you will lower your costs and your greenhouse gas emissions
Énergir Partner at your service
As with every other energy sources, an annual maintenance of natural gas appliances by professionals is essential.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Moving out?
Please provide your new address as soon as you know the date of your move.
Already customer
Change your address directly from your Customer space.
Become a customer
Are you moving into a residence with natural gas? Request service from the Customer space.
95% of our clients agree
The Énergir team is committed to meeting your needs and we have a 95.1% customer satisfaction rating to prove it!
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Discover dual energy
Choosing dual energy means taking concrete action that has a positive impact on our planet and your energy bills.
How to switch to dual energy?
Easy. See the steps involved to getting the most out of your new appliances.
Dual energy and you: a perfect fit?
Find out your personalized grants by answering a few questions from your Customer Space.
Trusted by customers
Frédéric, Jocelyne and Jean-Claude share their experiences with dual energy. Discover their motivations for taking the leap, their recurring annual savings and much more!
Learn about RNG
Reduce your GHG emissions targeted by the fight against climate change by purchasing a recognized source of renewable energy, without changing your devices, thanks to renewable natural gas.
Buy RNG
Putting renewable natural gas into your purchase profile is quick and easy to do. You can even personalize your RNG purchase percentage according to your needs.
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Customer service
For questions about billing or other general questions, please contact our customer service.
Contact our representative
Monday through Friday, 8 a.m. to 6 p.m.
For the whole Québec: 1 800 875-9354
From outside Québec: 514 598-3222
Fax: 514 598-3144
[email protected]
