Shipping Instructions
If no other specific instructions are provided in the contract, the supplier should proceed as follows: For all purchase orders shipped COLLECT, please refer to the following instructions:
Instructions for freight collect transport
For any purchase order shipped FREIGHT COLLECT, please follow these instructions:
- For shipments of 100 pounds or more:
- Send your request to Transport Robert via email at the following address: [email protected]
- Include our account number 33617 on the bills of lading.
- For immediate assistance, call Transport Robert anywhere in Canada and the United States at 1-800-361-8281.
- Send your request to Transport Robert via email at the following address: [email protected]
- For shipments of less than 100 pounds:
- IN CANADA: Call GLS Canada at 1-888-463-4266, option #1 for pickup.
- Always include our account number 882590 on the bills of lading and the department code 14015.
- IN THE UNITED STATES: Call FedEx at 1-800-463-3339 and request Express service.
- Always include our account number 257891356 on the bills of lading.
- IN CANADA: Call GLS Canada at 1-888-463-4266, option #1 for pickup.
- CUSTOMS BROKER if needed:
- Livingston - account number: 169239
- Contact: Lisa Forget
- Import inquiries for Canada: [email protected]
- Livingston - account number: 169239
- HAZARDOUS MATERIALS if applicable:
- For all chemical products (solid, liquid, or gas), the supplier must provide the Safety Data Sheet (SDS) in both French and English.
- The SDS must be updated within the last 3 years.
- This information is required even if the product is classified as non-hazardous.
- For any questions regarding hazardous product regulations, please contact Énergir's Environmental Service at [email protected].
- For all chemical products (solid, liquid, or gas), the supplier must provide the Safety Data Sheet (SDS) in both French and English.
- Finally, note that any damaged parcels upon delivery will be refused