Meter replacement
Énergir must replace your meter for one of the following reasons:
- This meter comes under Measurement Canada’s mandatory periodic replacement program, which obligates Énergir, in accordance with the Electricity and Gas Inspection Act, to replace it as quickly as possible.
- This meter is defective and must be replaced.
- A part of this meter is defective and must be replaced.
Please note that under the Act, and in accordance with our Conditions of Service and Tariff,, you are required to give us access to the natural gas meter located at the above address
This replacement is free and takes less than an hour. For further information, please contact us by phone at 514 529-4459 or 1 866 335-2130 from 8 a.m. to 6 p.m. Monday to Friday or by email at [email protected].
We only collect personal information necessary to replace Énergir’s meter that measures the natural gas you withdraw. For this purpose, we need information in order namely to identify and contact you. Your personal information will be treated confidentially, in accordance with applicable legislation.
Subject to applicable legal conditions, Énergir may host your personal information described above with a hosting service provider. This will allow your information to be shared outside the province of Quebec. Government departments and agencies in these countries (as may be the case with the departments and agencies in Quebec) may access your information in accordance with their local laws.
To find out more about your rights to access and rectify your personal information, you can consult the policy on the protection of personal information.
You can withdraw your consent for the communication or use of the information collected at any time unless this information is required to provide the services you have requested.
Your preferences
We would like to know your preferences to determine the time that will have the least impact on your activities. We will contact you to confirm the appointment.
The replacement can be done from Monday to Friday from 7am to 4:30pm.