Transitioning to RNG is quick and simple
Switch to green energy by choosing renewable natural gas —a type of clean energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Payment methods
Various payment options are offered in order to help you manage your bills such as pre-authorized payment, online payment or credit card.
Tips and advice
Besides being a requirement, regular maintenance will pay for itself over time.
A Certified Partner at your service
Your appliances maintenance and repairs are performed by Gaz Métro Plus or our network of Certified Partners.
Has your equipment been around for many years?
It may be time to upgrade to newer, more energy efficient models. Take advantage of grants and subsidies to renew your appliances.
Your are moving out?
Update your address in advance on your Customer Space.
New customer?
Have you just moved into a natural gas powered building?
93% of our clients agree
The Énergir team is committed to meeting your needs and we have a 93.8% customer satisfaction rating to prove it!
A safe energy source
Natural gas is among the safest energy sources out there, wich explains why nearly 200,000 Quebecers use it every day.
Prevention basics
Safety first: prevention is as easy as following your appliances' installation, usage and maintenance guidelines.
Carbon monoxide: what you need to know
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
Fraudulent calls
Please note that we never contact our customers to ask for their credit card number. If you receive such a call, hang up and inform your local police force.
Price of natural gas
Natural gas is less expensive than fuel oil. Reduce your energy costs by choosing natural gas.
Pricing for business customers
Several factors will have an effect on a business pricing, it is a good idea to be familiar with them.
Transitioning to RNG is quick and simple
Switch to green energy by choosing renewable natural gas —a type of clean energy that’s produced entirely from organic waste and plays a direct role in reducing greenhouse gas emissions.
Natural gas mileage is less expensive
Take control of your transportation costs. Not only is natural gas up to 35% less expensive than diesel, it also produces up to 25% less greenhouse gas emissions.
Convert to natural gas
You want to convert your business to natural gas? Easy.
Adding or replacing equipment
We can help you find the most appropriate natural gas equipment for your needs.
Certified Partners You Can Trust
These are the experts who take care of installing your natural gas appliances. Not only do they meet the highest quality standards, they also make sure that you get every grant you are eligible for.
Reduce your energy costs by choosing natural gas
Do as Emmanuel Bertrand, owner of Rose Drummond, who chose natural gas to reduce energy costs, greenhouse gas emissions and increase profitability.
Case studies
Several customers have agreed to share their experience with Énergir. See case studies to explore the many benefits of natural gas for Quebec businesses.
Featured case study - Rose Drummond
Heating greenhouses is no mean feat and costs can quickly skyrocket. In 2012 the price of natural gas became more attractive and commercial programs encouraged the purchase of new equipment. It was time to try something new.
Understanding your bill
Your Énergir bill contains a lot of useful information and can give you an accurate picture of your natural gas consumption.
Understanding my bill
Watch this video to gain an understanding of all the sections of your bill. You'll also find out what different payment methods are available.
Header
Energir contact information
Energir contact information
Account number
Billing period
Bill number
Billing tarif
D1: General service
D3 – D4: Stable service
D5: Interruptible service
Consumption history and amount to pay
Consumption history for the past 12 months
Last month consumption
Total consumption for the current year
Total consumption for last year
Balance on previous bill
Amount of the current bill
Message and current amount
Important message
Current amount and payment due date
Total amount payable
Portion to tear off and return
Payment by Mail: tear off and return with your payment if paying by mail. Please specify the amount payable in the appropriate box.
Calculation of the Billed Volume
Your metering equipment number (meter)
Calculation of the amount billed
Natural gas supplied
Natural gas supplied to the appliances at the service address. The supply price is modified monthly. We bill you the same as what we pay the producers.
Learn more on gas supply (PDF)
Transportation
This is the service that sends the natural gas through pipelines from the production sites to Quebec , the territory served by Énergir. The transportation prices are modified when Énergir transportation suppliers modify their own prices. We bill this service at the same price as what we pay the transportation companies.
Find out more: Transportation Service (PDF)
Load-balancing
Load balancing is the management of natural gas storage and variations between summer and winter consumption. The price of this component is adjusted annually, in early October. Énergir bills load balancing at the same price we pay our suppliers for load-balancing tools.
Find out more: Load-balancing Service (PDF)
Cap-and-Trade System
The emission allowance cost for the natural gas combustion, which varies each month. Cap-and-Trade System is an economic tool of the Québec government aimed at reducing greenhouse gas emissions. Fuels consumed in Québec are covered by the Cap-and-Trade System through energy distributors like Énergir. The sums collected will be invested by the government in, among other things, measures aimed at combating climate change.
Distribution
The price of the natural gas delivery service throughout the Énergir distribution network is adjusted annually. The rate is assigned based on your consumption and applicable to the general, stable or interruptible services. Énergir derives its earnings solely from this component of your bill.
The price of the general distribution service is the sum of two components:
- Basic fees: the fixed portion of the bill. They are determined by a rate that varies according to annual consumption and are billed by the meter based on the number of days in the billing period.
- Unit price by volume withdrawn: a variable component of the bill. It is applied to the volume withdrawn during the billing period. The unit price decreases as the volume increases.
Grants available for your business
Take advantage of Energir grants to add or replace natural gas equipment and reduce your energy costs. In addition to offering a better performance, natural gas is cheaper than electricity and fuel-oil.
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