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Are you familiar with dual energy?

Dual energy: the right energy at the right time, at the best costÉnergir and Hydro-Québec have united their efforts in the fight against climate change by creating a dual-energy partnership that is both unique and essential to decarbonizing the heating of buildings at the lowest possible cost. This initiative is one of many efforts deployed to support our customers in reducing their carbon footprint, as are the development of renewable natural gas and the improvement of our energy efficiency programs.

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Natural gas is safe

While natural gas is one of the safest energy sources, it is nevertheless important to follow the basic rules of prevention, maintenance and installation for natural gas equipment.



Conditions of service and Tariff

The Régie de l’énergie has approved Énergir’s Conditions of Service and Tariff. These terms apply to all of our customers and set out the conditions related to: natural gas services provided, billing and payment options, various applicable tariffs and rights and responsibilities.

Conditions of service and Tariff (PDF)

Do you have a comment or a complaint?

Énergir fully considers the interests and expectations of its customers. This is why, every year, we remind you how to proceed if you have a comment or a complaint to send us.

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