Contact us

1. Avoid flames and sparks.

• Do not smoke.
• Do not operate any devices near the leak, even a cell phone or light switch—static electricity could cause a spark.

2. Quickly exit the building or move away from the leak if you are already outside.

Without delaying your exit from the building, you can open doors and windows (or leave them open) on your way out to ensure maximum ventilation.

3. Call 9-1-1

If this service is not available in your region, call 1 800 361-8003

Dizziness, nausea, and headaches

If you feel dizzy, nauseous, or have a headache, especially near a gas appliance, leave the building immediately and call 9-1-1 for medical assistance. A malfunctioning appliance can cause carbon monoxide poisoning. Other unusual situations, such as flooding, freezing rain, or heavy snow, may also require special measures. These are part of basic prevention.